Experience every basket &
buzzer-beater live in Phoenix
OneCourt & the
Phoenix Suns
OneCourt has teamed up with Ticketmaster and the Phoenix Suns/Phoenix Mercury Foundation to make our haptic displays available to fans at every Phoenix Suns home game for the remainder of the 2024-25 season!
10 OneCourt devices are available at PHX Arena at no additional cost to fans. Upon arrival, fans can pick up a device from Guest Services.
*Note: Devices are available on a first-come-first-serve basis. A select number of devices can be reserved per game, and the remaining devices will be available upon request on game day.
Each OneCourt device at PHX Arena includes a custom interface with tactile versions of the Suns, Ticketmaster, and OneCourt logos
Phoenix Suns Home Schedule
Join us at PHX Arena
Step 1: Contact Guest Services to reserve a device*
Submit: Reservation Inquiry Form
Email: accessibility@suns.com
Phone: 602-379-7680
Step 2: Purchase your game tickets and review our “Know Before You Go” section below
Step 3: Upon arrival, pick-up your device from the Guest Services Office (located at the Main North Entrance, beside the Ticket Office)
Step 4: Plug in the headphones, listen to the prompts, and experience the game through touch!
Step 5: Share your experience with us - we’d love to hear your feedback via our Post-Game Survey (shared via email)
Fan feedback from the community
"I’m an avid sports fan and had a really good experience with OneCourt and the Suns. It was super exciting, especially watching the game with others and not having to wait for them to explain what was happening. Being able to follow different parts of the game like fouls, shots, and where the ball was brought so much more to the game. I’m. hoping other teams will bring OneCourt to their arenas too!”
- OneCourt Fan
“As the game was happening on the court, I could feel it instantly on the device. I come from a huge sports family and we love going to games together. With OneCourt, I was actually able to be with the crowd and cheer in real time. We’ve come so far with technology and this device is one of the most advanced devices that exists for people who are blind like me.”
- OneCourt Fan
Know Before You Go
We recommend all fans review these quick tips before arriving at PHX Arena to ensure you’re ready for your first OneCourt experience!
Pre-Game Details
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10 devices are available at each home game. A select number of devices can be reserved per game, and the remaining devices will be available upon request on game day.
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To reserve a device, complete the Reservation Inquiry Form or contact Guest Services via email at accessibility@suns.com or via phone at (602-379-7680)
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Fans can visit the Phoenix Suns website to purchase their game tickets.
Game Day Details
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Rideshare drop-off lot is located on 3rd St. just south of Jefferson at the green curb. Drop off for will-call and the ticket office is on 1st St. just north of Madison.
If driving, the most convenient parking available is the PHX Arena Garage (formerly known as Footprint Center Garage), and the entrance is at 1st St. and Madison. Accessible parking spaces are available on all floors and are first-come, first-served. The Jefferson Garage’s entrance is from the south on Jackson St., and accessible parking spaces are located on floors 1-5 near elevators, available as first-come, first-served. Parking passes are sold as general parking and do not reserve accessible spaces. For pre-paid parking, please visit www.parkwhiz.com.Doors open 2 hours prior to tip-off!
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PHX Arena offers complimentary wheelchair services upon request. You can email accessibility@suns.com or call 602-379-7680 for assistance.
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Upon arrival, OneCourt devices can be picked up from the Guest Services Office, located at the Main North Entrance, beside the Ticket Office. You will need to leave a form of ID or credit card to check-out a device. At the end of the game, devices can be returned to the Guest Services Office.
The device will be handed to you in a tote bag to carry the device around comfortably. Headphones will also be provided so you can navigate the audio main menu and listen to our generated Audio Bites throughout the game. You are also welcome to bring your own headphones with a 3.5 millimeter aux jack.
Device Details
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Our device uses haptic technology, or trackable vibrations, to relay key events and spatial positioning of the ball so you can feel the game-play with your fingertips! As the ball moves, you will feel vibrations across the surface of the device moving beneath your fingers to replicate the ball position in real time. Our device also generates short Audio Bites so you can plug in headphones directly into the device and listen while you feel the gameplay.
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The device has a set of buttons that will be used to navigate the audio main menu and access features throughout the game. These buttons are located in the top left corner on the surface of the device and include: d-pad (up, down, left, and right arrows), up and down volume, and A / B buttons.
When you pick up the device from Guest Services, it will already be turned on. Once you navigate to your seat with the device, plug the provided headphones into the aux input on the top right side of the device and follow the audio instructions. The device will begin in live game mode. -
First, ensure the device is on by checking the power switch on the bottom of the device. If the switch toggle is up, the device should be on. If the toggle switch is down, flip it up to turn it on. Note: If you try turning the device on and off again, it will take a few minutes to reboot.
Next, check if there is a break in gameplay. Feel the center of the court, if you feel a dull pulse, then there is a break in gameplay. You can check the status of the game (score and time remaining) using the “A button”.
If the device is still not working, take the device back to Guest Services and they can either troubleshoot further or provide you with a new device if one is available.
